General Inquiries

Have a question, comment or suggestion?

Please check our FAQ page as we may have already answered your question for you.

If you have specific questions regarding the airlines serving Victoria International, please contact them directly.

Submit a safety concern

Whether you’re a new employee at Victoria International Airport or interested in the various airport programs and regulatory requirements in place at YYJ, our highest priority is ensuring individual, community, and operational safety at all times.

If you wish to submit a safety or security concern, submissions are monitored Monday through Friday during office hours and you can expect a reply with 48 hours of your submission. For emergencies, please call 9-1-1. If your submission is urgent and an immediate response is required, please call the Security Operations Centre at 250-953-7511.

Submissions

Administration office

Phone: 250-953-7500
Fax: 250-953-7509

Hours: 8:00 am – 4:00 pm

Airport Security

Phone: 250-953-7511

Hours: 24/7 assistance

Lost and Found

Airside Operations and Maintenance

Phone: 250-953-7536
Fax: 250-953-7538

Hours: 8:00 am – 4:00 pm

Red Coat Information Desk

Phone: 250-953-7533
Hours: Monday – Friday 8:30 am – 5:30 pm, Saturday 8:30 am – 2:30 pm, Sunday 10:00 am – 4:00 pm.

Mailing Address

Victoria International Airport
201-1640 Electra Blvd
Sidney, BC V8L 5V4

Airport Authority Media Contact

Media Contact Line: 250-953-7514

Filming and Tours

At present, airport tours are not available.

Filming permission must be approved by the Victoria Airport Authority in advance. Please contact:

Airport Events

Make a Payment

Victoria Airport Authority now accepts credit card payments. Please ensure you provide all applicable information below to ensure your payment is correctly applied to your account.

Please note that we do not collect payments on behalf of our vendors and/or tenants.

Maximum Payment: $2,500. For payments larger than $2,500, please contact Accounts Receivable accountsreceivable@victoriaairport.com to arrange payment.

Make a Payment

Other Airport Agency Contact Numbers

Transport Canada – Civil Aviation Communications Centre	1-800-305-2059
Dept of National Defence (DND) 443 Squadron Commissionaires	250-363-5443
Canadian Air Transport Security Authority (CATSA) helpline	1-888-294-2202
Canada Border Services Agency (CBSA)	1-800-461-9999
Citizenship and Immigration Canada	1-888-242-2100
Canadian Food Inspection Agency	1-800-442-2342
U.S. Citizenship and Immigration Services	1-800-375-5283
U.S. Customs & Border Protection	905-676-2606