Policy

A cookie is information, about how and when you use a site that a web server creates when you visit. This data is placed on your computer hard drive in the form of a small text file. There are two types of cookies: session cookies and persistent cookies. Session cookies are used only for the length of time you stay on the website. When you leave the site, they expire and are no longer active. Persistent cookies are more permanent and can be re-read when you return to the site that placed them on you computer. We do not use cookies to retrieve data from your hard drive or to obtain your e-mail address or other personal information.

You may choose not to accept cookies by setting your browser options to inform you when cookies are being sent, or to deny cookies altogether. Please note, however that by not accepting cookies you may limit the functionality that we can provide to you when you visit our website.

To help us server you better, we automatically collect generic, non-personal information about visits to our website. We do not collect personal information such as names, ages, phone numbers, addresses or email addresses from visitors to our website. We do not collect individual profile information for visitors across multiple sites and do not aggregate information from any other sources about browsing patterns of individual visitors across multiple sites.

We do collect selected visitor information such as IP addresses, return visits from past guests, referring pages, pages visited, and time spent on the website. We collect such non-personally identifiable information in order t obtain statistical analysis of Web page traffic patterns for our Website, administer our website and servers, allow for auditing of our services by third parties, and to improve our services. We collect data in aggregate form, and data is not recorded or stored about individual visitors.

Questions or comments

We will do our best to resolve any questions or comments that you may have. Please call 250.953.7500 email us, or write to Manager, Corporate Resources at Victoria Airport Authority 201-1640 Electra Blvd. Sidney BC, V8L 5V4. If having shared your concerns with us, you are still not satisfied, you may file a complaint with the Privacy Commissioner of Canada by calling 1.800.282.1376 or write to Privacy Commissioner of Canada at 112 Kent Street Ottawa, ON K1A 1H3