{"id":3223,"date":"2022-10-05T15:49:04","date_gmt":"2022-10-05T22:49:04","guid":{"rendered":"https:\/\/yyj.eclipsedev.tk\/?page_id=3223"},"modified":"2026-03-11T22:48:00","modified_gmt":"2026-03-12T05:48:00","slug":"contact","status":"publish","type":"page","link":"https:\/\/yyj.ca\/en\/connect-with-yyj\/contact\/","title":{"rendered":"General Inquiries"},"content":{"rendered":"\n
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Contact<\/h2>\n

General Inquiries<\/h1>\n <\/div>\n
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Have a question, comment or suggestion?<\/h3>\n

Please check our FAQ page<\/a> as we may have already answered your question for you.<\/p>\n

If you have specific questions regarding the airlines<\/a> serving Victoria International Airport (YYJ), please contact them directly.<\/p>\n

Send Us a Message<\/a><\/p>\n

Submit a noise inquiry<\/h3>\n

To report an aircraft noise inquiry related to operations at Victoria International Airport (YYJ), please visit the Noise Management page to complete and submit the noise complaint form.<\/p>\n

Noise Management<\/a><\/p>\n

Submit a safety concern<\/h3>\n

Whether you’re a new employee at Victoria International Airport or interested in the various airport programs and regulatory requirements in place at YYJ, our highest priority is ensuring individual, community, and operational safety at all times.<\/p>\n

If you wish to submit a safety or security concern, submissions are monitored Monday through Friday during office hours and you can expect a reply with 48 hours of your submission. For emergencies, please call 9-1-1. If your submission is urgent and an immediate response is required, please call the Security Operations Centre at 250-953-7511.<\/p>\n

Submissions<\/a><\/p>\n<\/div>\n <\/div>\n<\/section>\n\n\n\n

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Administration office<\/h4>\n

Phone:\u00a0 \u00a0250-953-7500
\nFax: 250-953-7509<\/p>\n

Hours:\u00a0\u00a0 8:00 am – 4:00 pm<\/p>\n<\/div>\n <\/div>\n

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Airport Security <\/h4>\n

Phone:\u00a0 \u00a0250-953-7511<\/p>\n

Hours:\u00a0 \u00a024\/7 assistance<\/p>\n

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Lost and Found<\/h4>\n

Lost and Found<\/a><\/p>\n<\/div>\n <\/div>\n

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Airside Operations and Maintenance<\/h4>\n

Phone:\u00a0 \u00a0250-953-7536
\nFax: 250-953-7538<\/p>\n

Hours:\u00a0\u00a0 8:00 am – 4:00 pm<\/p>\n<\/div>\n <\/div>\n

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Red Coat Information Desk<\/h4>\n

Phone:\u00a0 \u00a0250-953-7533
\nHours:\u00a0\u00a0 Monday – Friday 8:30 am – 5:30 pm, Saturday 8:30 am – 2:30 pm, Sunday 10:00 am – 4:00 pm.<\/p>\n<\/div>\n <\/div>\n

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Mailing Address<\/h4>\n

Victoria International Airport
\n201-1640 Electra Blvd
\nSidney, BC V8L 5V4<\/p>\n<\/div>\n <\/div>\n

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Airport Authority Media Contact<\/h4>\n

Erin Brocklebank
\nManager, Communications and Engagement
\nMedia Contact Line: 250-953-7514
\nEMAIL<\/a><\/p>\n<\/div>\n <\/div>\n

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Filming and Tours<\/h4>\n

At present, airport tours are not available.<\/p>\n

Filming permission must be approved by the Victoria Airport Authority in advance.\u00a0 Please contact: Airport Events<\/a><\/p>\n<\/div>\n <\/div>\n

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Make a Payment<\/h4>\n

Victoria Airport Authority now accepts credit card payments. Please ensure you provide all applicable information below to ensure your payment is correctly applied to your account.<\/p>\n

Please note that we do not collect payments on behalf of our vendors and\/or tenants.<\/p>\n

Maximum Payment: $2,500. For payments larger than $2,500, please contact Accounts Receivable accountsreceivable@victoriaairport.com to arrange payment.<\/p>\n

Make a Payment<\/a><\/p>\n<\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n

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Other Airport Agency Contact Numbers<\/h3>\n\n\n\n
Transport Canada – Civil Aviation Communications Centre<\/td>1-800-305-2059<\/td><\/tr>
Dept of National Defence (DND) 443 Squadron Commissionaires<\/td>250-363-5443<\/td><\/tr>
Canadian Air Transport Security Authority (CATSA) helpline<\/td>1-888-294-2202<\/td><\/tr>
Canada Border Services Agency (CBSA)<\/td>1-800-461-9999<\/td><\/tr>
Citizenship and Immigration Canada<\/td>1-888-242-2100<\/td><\/tr>
Canadian Food Inspection Agency<\/td>1-800-442-2342<\/td><\/tr>
U.S. Citizenship and Immigration Services<\/td>1-800-375-5283<\/td><\/tr>
U.S. Customs & Border Protection<\/td>905-676-2606<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n <\/div>\n<\/section>\n\n
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Contact Us<\/h3>\n